Warranty
Best American Trampolines Warranty
Our trampolines are skillfully designed and manufactured in Dallas, Texas. We stand behind our American made products and offer a limited warranty on all our products. For additional warranty information, please reference your product manual or download the Best American Trampolines limited warranty below.
Best American 10×17 Enclosed Trampoline Limited Warranty periods:
– Galvanized Steel Trampoline Frame – 5 Years
– Mat Fabric – 5 Years
– Stitching On The Mat – 2 Years
– Vinyl Frame Pads – 1 Year
– Enclosure Net – 1 Year
– Other Components – 1 Year
Refer to your product manual or download the Best American Trampolines limited warranty below for complete warranty information.
Best American 9×15 Trampoline Limited Warranty periods:
– Galvanized Steel Trampoline Frame – 5 Years
– Mat Fabric – 5 Years
– Stitching On The Mat – 2 Years
– Vinyl Frame Pads – 1 Year
– Other Components – 1 Year
Refer to your product manual or download the Best American Trampolines limited warranty below for complete warranty information.
Best American 10×15 Trampoline Limited Warranty periods:
– Galvanized Steel Trampoline Frame – 5 Years
– Mat Fabric – 5 Years
– Stitching On The Mat – 2 Years
– Vinyl Frame Pads – 1 Year
– Other Components – 1 Year
Refer to your product manual or download the Best American Trampolines limited warranty below for complete warranty information.
Best American 10×17 Olympic Trampoline Limited Warranty periods:
– Galvanized Steel Trampoline Frame – 5 Years
– Mat Fabric – 5 Years
– Stitching On The Mat – 2 Years
– Vinyl Frame Pads – 1 Year
– Other Components – 1 Year
Refer to your product manual or download the Best American Trampolines limited warranty below for complete warranty information.
Best American 10×17 Xtreme Trampoline Limited Warranty periods:
– Galvanized Steel Trampoline Frame – Lifetime*
– Mat Fabric – 5 Years
– Stitching On The Mat – 2 Years
– Vinyl Frame Pads- 1 Year
– Other Components – 1 Year
Refer to your product manual or download the Best American Trampolines limited warranty below for complete warranty information.
*Steel components on Best American Trampoline products assembled within 5 miles of a saltwater environment are covered for 5 years.
Best American 9×15 Xtreme Trampoline Limited Warranty periods:
– Galvanized Steel Trampoline Frame – Lifetime*
– Mat Fabric – 5 Years
– Stitching On The Mat – 2 Years
– Vinyl Frame Pads- 1 Year
– Other Components – 1 Year
Refer to your product manual or download the Best American Trampolines limited warranty below for complete warranty information.
*Steel components on Best American Trampoline products assembled within 5 miles of a saltwater environment are covered for 5 years.
To submit a claim under the limited warranty applicable to the products you have purchased, follow these instructions:
Call the Best American Trampolines Residential Customer Service team at 972-475-0092 to discuss your concerns and obtain a Return Authorization code. All returns must be preauthorized.
Send the part(s) to the designated Service Center, along with a copy of your original sales receipt and a brief written description of the problem, including how it occurred. You must pay freight and insurance to return the part to Best American Trampolines. At Best American Trampolines’ sole discretion, we may ask you to send photographs in addition to or in lieu of returning the part.
After inspecting the returned part(s), Best American Trampolines will make a final determination whether the part is covered by this warranty. We reserve the right to examine photographs or physical evidence concerning parts claimed to be defective prior to making a final determination concerning the claim. A repaired or replacement part will be returned to you. (Shipping charges may apply.)
Refer to your product manual or download the Best American Trampolines limited warranty below for complete warranty information.